HI 5315 Quality and Outcome Improvement in Healthcare

This graduate level introductory course provides an overview to healthcare quality from the view of information science and the discipline of informatics.  It takes a patient centered approach that covers the complexities of quality and the scientific basis for understanding the measurement and improvement of quality, considers the macro- and micro- levels of systems involved in quality measurement and improvement, as well as the organizational environments that are used to deliver care. It provides the learner with a framework for key theories and concepts, and models of quality improvement.

Course Objectives

By the end of the semester, students will be able to understand following topics and concepts.

• Healthcare quality and patient
• Basic concepts of healthcare
• Variation in medical practice
• Quality improvement system, theories and tools
• Search for good indicators
• Data collection
• Statistical tools for quality improvement
• Physician and Provider Profiling
• Measurement and improving patient experience of care
• Dashboards and scorecards
• Patient safety
• Information technology application for improved quality
• Leadership for quality
• Organizational; quality infrastructure

Topics

• Introduction and Overview to Healthcare Quality and the Patient
• Basic concepts of healthcare quality
• Healthcare variation and quality
• Quality improvement systems, theories and tools
• Organization and Microsystems
• Quality indicators
• Data collectionc.   
• Statistical toolsd.   
• Physician and provider profilinge.   
• Patient care measures and improvementf.   
• Dashboard and Scorecardsg.   
• Patient safety and medical errors
• Information science, technology and quality applications
• Leadership for quality
• Organizational infrastructure and quality
• Core organizational strategy and quality
• Healthcare quality improvement and changing provider behavior
• The Environment and quality
• Malpractice and medicolegal implications for practice
• Accreditation and accountability
• Purchasers and healthcare quality
• Trends and issues in quality healthcare

Prerequisites

Consent of the instructor
Basic statistics knowledge

Additional Information